• 9.15 Increasing Access 3
  • 9.15 Meeting New Needs 3
  • 9.15 Promoting Progress 3

Upcoming Trainings


LDSS Chronic Care Workers

Spousal Impoverishment

Medicare Savings

Excess Income


To view additional training opportunities, click here.


About the Statewide Training Center for New York's Health Insurance Programs

The New York State Department of Health contracts with Cicatelli Associates, Inc. (CAI) to provide training services for the Office of Health Insurance Programs' Division of Health Reform and Health Insurance Exchange Integration.

As the Statewide Training Center for New York's Health Insurance Programs, CAI designs and delivers training and technical assistance on New York State's health insurance programs to the Local Departments of Social Services (LDSS), participants and health plans participating in the Facilitated Enrollment (FE) program, the New York Health Options Enrollment Center (EC), and any other entities that assist individuals enrolling in health insurance. This program offers training in decentralized locations throughout New York State to increase accessibility to training.

Our programs use diverse training methodologies such as classroom training, online learning programs and webinars. We update our trainings to reflect the most recent, evidence-based approaches, as well as to ensure consistency with policy reform and updates.

Click here for a description of New York's Health Insurance Programs.